Privacy Policy

Last Updated: May 5, 2025

Ada Portillo Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.adaportillo.com (the "Website"). We are located in Annapolis, Maryland.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, company name, and any other information you voluntarily provide through contact forms or other means.
  • Payment Information: When you engage our services and make payments, we collect necessary payment information, which may include credit card details or other financial account information. Please note that payment processing may be handled by third-party payment processors, and their privacy policies will also apply to your payment information. We take reasonable measures to ensure the security of your payment information.
  • Usage Data: We may collect information about how you access and use the Website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website, analyze trends, and gather demographic information. These technologies may collect information such as your browsing activity, preferences, and device information.

2. How We Use Your Information

We may use your information for the following purposes:

  • To respond to your inquiries and provide you with information about our services.
  • To process payments for our services.
  • To personalize your experience on our Website.
  • To analyze Website usage and improve our Website and services.
  • To send you marketing communications about our services and industry news (where you have provided consent to receive such communications). You can opt-out of these communications at any time.
  • To manage our client relationships and projects.
  • To comply with legal obligations.

3. Cookies and Tracking Technologies in Detail

We use the following types of cookies and tracking technologies:

  • Essential Cookies: These cookies are necessary for the operation of our Website and enable you to navigate and use its features.
  • Analytics Cookies (e.g., Google Analytics): We use Google Analytics to collect information about how visitors use our Website. This information helps us understand Website traffic, user behavior, and improve our Website's performance. Google Analytics uses cookies to track your interactions with our Website. The information generated by these cookies is typically transmitted to and stored by Google on servers in the United States. You can learn more about Google's privacy practices and how to opt-out of Google Analytics Google Analytics Privacy Policy.
  • Other Tracking Technologies: We may use other similar technologies to track user activity and collect information.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the functionality of our Website.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, conducting our business, or providing services to you (e.g., hosting providers, payment processors, email marketing services). These service providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties with your explicit consent.

5. Client Work, Images, and Videos

Our Website may feature work we have done for our clients, including images and videos. By engaging our services, you may agree to allow us to showcase such work on our Website for promotional purposes. We will obtain necessary permissions from our clients regarding the use of their intellectual property. If you have any concerns about the display of your work, please contact us.

6. External Links

Our Website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.
  • Request the correction of inaccurate or incomplete personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • Request the restriction of the processing of your personal information.
  • Request the transfer of your personal information to another party.
  • Withdraw your consent to the processing of your personal information (where consent is the legal basis for processing).

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

9. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Ada Portillo Agency
create@adaportillo.com
(443) 994-6700